Plan and innovate on my products

This in-depth course will walk you through leveraging Pendo to plan your product roadmap.

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About this course

In this course, you'll learn how to use Pendo to drive product planning and innovation, enabling you to deliver features that resonate with your customers and fuel business growth. Through a blend of instructional content and real-world examples, you'll discover how to leverage Pendo's analytics, feedback, and in-app tools to identify opportunities, prioritize initiatives, and iterate effectively.

Key topics include:

  • Setting up and interpreting product usage metrics to uncover trends and insights.
  • Identifying feature adoption patterns and opportunities for improvement.
  • Gathering and analyzing customer feedback to inform your roadmap.
  • Designing in-app guides and messaging to validate ideas and gather user input.
  • Using Pendo dashboards to align stakeholders around data-driven decisions.
  • Creating scalable, customer-centric strategies to iterate and innovate on your product.

By the end of this course, you'll have the skills and frameworks needed to bridge the gap between customer insights and impactful product outcomes, positioning your team to deliver innovative, user-centric solutions.

Curriculum

  • How to
  • 1. Identify metrics for success
  • 2. Take action in Pendo
  • 3. Measure your impact
  • Case studies
  • How Filevine collects feedback to prioritize their roadmap (3:30)

About this course

In this course, you'll learn how to use Pendo to drive product planning and innovation, enabling you to deliver features that resonate with your customers and fuel business growth. Through a blend of instructional content and real-world examples, you'll discover how to leverage Pendo's analytics, feedback, and in-app tools to identify opportunities, prioritize initiatives, and iterate effectively.

Key topics include:

  • Setting up and interpreting product usage metrics to uncover trends and insights.
  • Identifying feature adoption patterns and opportunities for improvement.
  • Gathering and analyzing customer feedback to inform your roadmap.
  • Designing in-app guides and messaging to validate ideas and gather user input.
  • Using Pendo dashboards to align stakeholders around data-driven decisions.
  • Creating scalable, customer-centric strategies to iterate and innovate on your product.

By the end of this course, you'll have the skills and frameworks needed to bridge the gap between customer insights and impactful product outcomes, positioning your team to deliver innovative, user-centric solutions.

Curriculum

  • How to
  • 1. Identify metrics for success
  • 2. Take action in Pendo
  • 3. Measure your impact
  • Case studies
  • How Filevine collects feedback to prioritize their roadmap (3:30)