The Pendo for web collection

Learn best practices for implementing and using Pendo Engage for web apps with this collection of courses. Explore a wide range of topics, and master the platform's capabilities. These courses are designed for the Pendo Engage product. 

Getting started with Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
View Course
20 Minutes
Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Setup
Tagging for web apps: The first step to analytics
Tagging is your way to get data from your app into Pendo. This course will be all about best practices, how-tos, and where you can see your data after you tag.
View Course
30 Minutes
Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Segments: When and why you should use them
Learn how to filter users for analytics and target users for guides.
View Course
25 Minutes
Product Segments Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Guides for web apps: Communicate with your users
In this course, you'll learn how to create in-app guidance for your customers! We'll also cover how the Resource Center can benefit you.
View Course
40 Minutes
Guides Product Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Analytics: Dive into your user data
Now that you've tagged features and pages, explore how your users use your app.
View Course
50 minutes
Analytics Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success
Net Promoter Score (NPS)
This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction.
View Course
15 minutes
Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS
Roadmaps: Communicate your product direction
Learn about our Roadmaps product and how you can create one to align stakeholders on product decisions.
View Course
20 Minutes
Product Mobile apps Web apps On-demand Courses Beginner Communicate product roadmap Roadmaps
Validate: Get feedback on your product ideas
Learn how to use Validate to prioritize the right product investments with confidence and save valuable resources in developing a new product or feature
View Course
25 Minutes
Product Validate Web apps On-demand Courses Beginner Pendo Administrator Customer Success
Session Replay: Visualize user behavior
*Premium feature* See how users navigate your app with video analytics. This course will walk you through how to set up Session Replay and how you can leverage it for analytics.
View Course
28 minutes
Engineering Product Web apps On-demand Courses Pendo Administrator Marketing Customer Success Session Replay
Pendo Essentials for Web certification exam
Just looking for the certification exam? If you're ready to test your Pendo knowledge, sign up here to become Pendo Essentials certified.
$100
ワークフロー:複数アプリにまたがるプロセスを理解する
Adoptのワークフロー機能について学びます。
View Course
3分
Get started with Pendo for Mobile
Set up your Pendo subscription and learn what Pendo can do.
View Course
20 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup
Tag your mobile application
Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.
View Course
30 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Creating multi-page walkthrough guides
Learn two strategies for building guides that automatically advance as a user moves to a new page in your application.
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5 minutes
Guides Product Web apps On-demand Courses Intermediate Beginner Pendo Administrator Marketing Customer Success
Tagging Pages in Pendo with multiple Page rules
Learn how to tag pages with multiple rules and validate those page rules.
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5 minutes
CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Tagging
Acclimating to Adopt Navigation
Learn how to navigate Adopt
View Course
5 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR
Guides for mobile applications
In this course, you'll learn how to create in-app guidance to communicate with your customers.
View Course
40 Minutes
Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Pendo Adoptとは
Pendo Adoptの概要とその効果をご紹介します。
View Course
3分
Adoptのタグ付け:より良い意思決定のためのデータの取得方法
Adoptでタグ付けする方法を学びます。
View Course
11分
Analytics for mobile applications
Now that you've tagged Features and Pages, explore how your users use your app.
View Course
35 Minutes
Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success
Adoptを使いこなす:ナビゲーション
Adoptの操作方法をご紹介します。
View Course
5分
Multi-app best practices
Learn how to configure your Pendo installations to maximize the benefits of a multi-app Pendo subscription.
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5 minutes
Installation Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup
HubSpot双方向インテグレーション
PendoとHubSpotとの連携機能の概要と設定方法をご紹介します。
View Course
12分
セグメント:ユーザーを絞った分析やガイド表示の方法
ユーザーをフィルターして分析したり、ガイドを表示する方法をご紹介します。
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25分
セッションリプレイ:ユーザー行動の見える化
ユーザーの行動を動画で再現するセッションリプレイ機能。行動を視覚的に確認できることで、改善点の洗い出しや社内での投資への説得に活用できます。
View Course
28分
タグ付け:プロダクト分析への第一歩
タグ付けは、アプリのデータをPendoに送るために行うものです。このコースでは、タグ付けの方法やコツ、ベストプラクティスなどをご紹介します。
View Course
30分
Pendo Essentials 認定テスト
コースを視聴し終わったら、認定テストを受けましょう。合格するとPendo Essentials認定を受けられます。
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ガイド:ユーザーとコミュニケーションする方法
プロダクト内でユーザーとコミュニケーションを図れるアプリ内ガイドを作りましょう。情報提供に便利なリソースセンターもご紹介します。
View Course
40分
Pendoの基本:ここから始めましょう
Pendoを使い始めるにあたって必要な設定や主要機能をご紹介します。メタデータや除外リスト、ステージング環境について学べます。
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20分
インサイト:ユーザーデータを分析する
フィーチャーとページをタグ付けしたら、ユーザーがどのようにアプリを使っているかを分析してみましょう。
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35分
Salesforce integration
Learn how to set up the connection between Pendo and Salesforce.
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6 minutes
Integrations Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator
セグメント:ユーザーグループのフィルタと対象の絞り込み
重要機能であるセグメントの使い方について学びます。
View Course
4分
Pendo Essentials for Web On-Demand
Learn best practices and fundamentals for using Pendo on your web-based applications with this collection of courses. Complete the exam at the end to become Pendo Essentials for Web certified!
$100
9 Courses
Getting started with Pendo for employees
Dive into Pendo use cases and best practices on set up. Learn about the very important metadata, Exclude list, and staging environment in the new UI.
View Course
Coming soon: Filtering and focusing on user groups with Segments
View Course
coming-soon
Coming soon: Communicating and driving change with Guides
View Course
coming-soon
Coming soon: Tagging to obtain data for better decision-making
View Course
coming-soon
Monthly Active Users (MAU)
Learn how to review your Monthly Active Users (MAUs) metric.
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18 minutes
Visitor & Account Data Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup
Coming soon: Leveraging analytics to improve ROI
View Course
coming-soon
Setting Up Pendo Feedback
Getting Feedback set up? This is the best place to begin. Includes a series of detailed courses on installing and preparing Feedback for release
View Course
7 Courses
Feedback Pendo Administrator Collect customer feedback
Pendo API setup and endpoints
Learn how to get the most of the Pendo's APIs for reporting and analytics.
View Course
15 minutes
Integrations API Analytics Product Web apps Advanced On-demand Courses Pendo Administrator
HubSpot integration
Learn how to set up the connection between Pendo and HubSpot powered by Tray.io
View Course
12 minutes
Integrations
Paths: Understanding Behavior Patterns
Learn how to use Paths in Adopt
View Course
5 minutes
Learning and Development Analytics Product On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Pendo for Marketing
Explore how marketers harness Pendo for customer advocacy and expansion. This course provides actionable real-world examples for implementation.
View Course
Web apps On-demand Courses Marketing Inspiration
Segments for guide targeting
Learn a better method to create a segment for guide targeting.
View Course
3 minutes
Guides Product Segments Mobile apps Web apps On-demand Courses Beginner Marketing
Getting Started with Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Get familiar with frequently used features.
View Course
20 Minutes
Feedback Product On-demand Courses Beginner Pendo Administrator Collect customer feedback
Adopt Guides: Communicating and Driving Behavior Change
Learn about the Guide building process in Adopt
View Course
8 minutes
Learning and Development Guides On-demand Courses Beginner Adopt IT Operations HR Change a business process Deliver employee onboarding and training
Pendo Essentials for Mobile On-Demand
Learn best practices and fundamentals for using Pendo on your mobile applications with this collection of courses. Complete the exam at the end to become Pendo Essentials for Mobile certified!
$100
7 Courses
Mobile apps Certifications On-demand Courses
Track Events overview
Learn about the common use cases for track events and the technical implementation required to use them in Pendo.
View Course
5 minutes
Analytics Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Engineer
Pendo Admin Certification
Learn what it takes to be a Pendo Admin. This course is designed to give you insight and direction of how to build and manage any Pendo subscription. Pass the exam to become Pendo Admin certified!
View Course
FREE
Mobile apps Web apps Certifications On-demand Courses Pendo Administrator Best Practices
Subscription architecture: Multi-app vs. multi-sub
Learn the differences between a multi-app subscription and multiple individual subscriptions.
View Course
6 minutes
Installation Mobile apps Web apps Pendo Administrator Setup
Planning for success with Pendo
Take charge of your success! This course is a great starting point for those seeking an organized approach to solving business goals with Pendo.
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FREE
Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Customer Success
Coming soon: Pendo for Product
This course explores how product teams utilize Pendo for promoting features, user onboarding, and deflecting support tickets.
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coming-soon Product Mobile apps Web apps Pendo by Persona On-demand Courses Beginner Inspiration
Pendo for mobile catalog
If your mobile app is using Pendo's Codeless + Track Events solution SDK, then start here to begin learning how to get the most out of Pendo.
View Course
6 Courses
Mobile apps Engineer
Adoptリソースセンター:情報のハブを作る
Adoptのリソースセンターについて学びます。
View Course
5分
Adoptガイド:行動変化を促す方法
Adoptにおけるガイドの活用方法の基礎を学びます。
View Course
5分
パス:行動パターンを理解する
Adoptのパス機能について学びます。
View Course
5分
Adoptを始める:アプリケーションの追加
Adoptにアプリケーションを追加する方法を学びます。
View Course
5分
ポートフォリオ概要機能:使用状況データに基づいて行動する
Adoptのポートフォリオ概要機能についてご紹介します。
View Course
6分
Installing Pendo in multiple environments
Learn why and how to install Pendo in multiple environments (staging and production) and how to configure subscription and installation settings.
View Course
7 minutes
Installation Web apps On-demand Courses Beginner Pendo Administrator Engineer Setup
Create segments to filter your users
A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.
View Course
25 Minutes
Product Segments Mobile apps Pendo Administrator Customer Success
Pendoカスタマーフォーラム日本版(2023年9月15日公開)
Pendoが四半期に一度実施するカスタマーフォーラムの録画です。弊社プロダクトに関する最新情報をご提供しています。
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Coming soon: Pendo for Customer Success
Learn how Customer Success teams leverage Pendo to get the most out of their data.
View Course
coming-soon Mobile apps Web apps Pendo by Persona On-demand Courses Beginner Customer Success Inspiration
Adopt Tagging: Obtaining Data for Better Decision-Making
Learn how to start tagging your application in Adopt.
View Course
11 minutes
Learning and Development Engineering On-demand Courses Beginner Adopt IT Operations HR Tagging
Pendo live: Create impactful guides
Join us for a in-depth session focused on creating impactful Pendo guides. This session is great for beginners, or anyone looking to level-up their guides.
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Guides Product Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success
Identifying dynamic CSS selectors
Learn how to identify dynamic CSS selectors when using Pendo.
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3 minutes
CSS Rules & Tagging Product On-demand Courses Intermediate Pendo Administrator
Using HTML and CSS with Pendo
Learn how Pendo uses HTML and CSS for feature tagging and guide targeting.
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5 minutes
CSS Rules & Tagging Web apps Pendo Administrator
An Introduction to Adopt
Learn more about the features and benefits of Adopt.
View Course
3 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR SaaS management Employee analytics
Adopt Resource Center: Creating a Hub of Information
Learn about the Resource Center in Adopt
View Course
5 minutes
Learning and Development On-demand Courses Intermediate Adopt IT Operations HR Change a business process Deliver employee onboarding and training
Segments: Filtering and Focusing on User Groups
Learn about the power of segments and how to use it in Adopt
View Course
4 minutes
Learning and Development Segments On-demand Courses Beginner Adopt IT Operations HR SaaS management Change a business process Deliver employee onboarding and training Employee analytics
Anonymous visitors: Overview
Learn how to collect usage data and display guides for anonymous visitors.
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6 minutes
Visitor & Account Data Product Mobile apps Web apps Beginner Pendo Administrator Setup
Installing Pendo Feedback with the snippet
Learn how to install Pendo Feedback via the Pendo installation snippet and add valuable context via visitor and account metadata.
View Course
4 minutes
Installation Feedback On-demand Courses Beginner Pendo Administrator Engineer Collect customer feedback
Creating a Roadmap with Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Feedback Product On-demand Courses
Getting Started with Adopt: Adding Applications
Learn how to add applications to Adopt.
View Course
5 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR
Tagging Features with dynamic CSS selectors
Learn best practices for tagging features using dynamic CSS, including starts-with, ends-with and contains rules.
View Course
5 minutes
CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Tagging
Data Sync
Learn how to export Pendo data to your BI tools with Data Sync.
View Course
12 minutes
Integrations API Analytics Product Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator
Workflows: Understanding Cross-App Processes
Learn how to use Workflows and Journeys in Adopt
View Course
5 minutes
Learning and Development Analytics On-demand Courses Beginner Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Portfolio Overview: Acting on Usage Data
Learn how to use the Portfolio Overview feature in Adopt
View Course
6 minutes
Learning and Development Analytics On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Verifying your Pendo installation
Learn how to use your browser's developer tools to verify your Pendo installation.
View Course
4 minutes
Installation Web apps On-demand Courses Beginner Pendo Administrator Engineer
Avoiding & resolving ID collisions
Learn why globally unique identifiers are important for preventing visitor and account ID collisions, what problems ID collisions cause and how to resolve them.
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5 minutes
Installation Visitor & Account Data Web apps On-demand Courses Beginner Pendo Administrator Setup
Previously recorded sessions
Watch past events on a variety of topics including: API, tagging, guides, analytics, mobile, and customer forums.
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Analytics Product Mobile apps Web apps On-demand Courses Beginner Live Sessions Pendo Administrator Customer Success Inspiration Support ticket deflection
New user overview
Join two live sessions for an entry-level overview of Pendo, and how to use it to achieve your goals.
View Course
Mobile apps Web apps Beginner Live Sessions Customer Success
Using Track Events
Learn how track events you have implemented can be used within Pendo for analytics and guide targeting.
View Course
5 minutes
Analytics Product Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Engineer
Segment logic (and, or, not)
Learn how "and", "or", and negation rules are used in Pendo segment logic
View Course
6 minutes
Product Segments Mobile apps Web apps On-demand Courses Beginner
Onboard users at scale
This in-depth course will walk you through all the steps in how you can leverage Pendo for your onboarding goals.
View Course
Guides Analytics Product Web apps On-demand Courses Pendo Administrator Customer Success Inspiration
Increase product adoption
Discover the most effective strategies for optimizing Pendo's impact on product adoption for your applications.
View Course
Mobile apps Web apps Pendo by Use Case Inspiration Feature adoption
Pendo hands on: Analytics for Customer Success teams
Join us for a hands-on experience where you'll learn how to effectively leverage Pendo analytics as a Customer Success Manager
View Course
Analytics On-demand Courses Live Sessions Customer Success
Pendo hands on: Dashboards
Join us for a hands-on learning experience focused on creating three essential dashboards to enhance your product's performance and user experience.
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Analytics Product Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success
Pendo live: The beginner's guide to analytics
Join us for an in-depth learning experience focused around user analytics.
View Course
Analytics Product Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success
*Pendo Essentials for Mobile certification exam
Now that you've completed the courses, take the certification exam for Pendo Essentials for mobile. Upon passing, you'll be Pendo Essentials for Mobile certified!
View Course
Pendo Essentials for Web certification exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
50 Minutes
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
View Course
15 Minutes
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
View Course
20 Minutes
On-demand Courses
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
View Course
15 Minutes
On-demand Courses
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Product Roadmaps
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
View Course
15 Minutes
*Pendo Essentials for Mobile certification exam
Now that you've completed the courses, take the certification exam for Pendo Essentials for mobile. Upon passing, you'll be Pendo Essentials for Mobile certified!
View Course
Analytics: Dive into your user data
Now that you've tagged features and pages, explore how your users use your app.
View Course
50 minutes
Analytics Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success
Get started with Pendo for Mobile
Set up your Pendo subscription and learn what Pendo can do.
View Course
20 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup
Create segments to filter your users
A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.
View Course
25 Minutes
Product Segments Mobile apps Pendo Administrator Customer Success
Tag your mobile application
Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.
View Course
30 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Guides for mobile applications
In this course, you'll learn how to create in-app guidance to communicate with your customers.
View Course
40 Minutes
Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Net Promoter Score (NPS)
This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction.
View Course
15 minutes
Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS
Pendo Essentials for Web certification exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Net Promoter Score (NPS)
This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction.
View Course
15 minutes
Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
50 Minutes
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
View Course
15 Minutes
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
View Course
20 Minutes
On-demand Courses
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
View Course
15 Minutes
On-demand Courses
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Product Roadmaps
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
View Course
15 Minutes
Get started with Pendo for Mobile
Set up your Pendo subscription and learn what Pendo can do.
View Course
20 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup
Analytics: Dive into your user data
Now that you've tagged features and pages, explore how your users use your app.
View Course
50 minutes
Analytics Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success
Tag your mobile application
Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.
View Course
30 Minutes
Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Net Promoter Score (NPS)
This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction.
View Course
15 minutes
Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS
Create segments to filter your users
A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.
View Course
25 Minutes
Product Segments Mobile apps Pendo Administrator Customer Success
Guides for mobile applications
In this course, you'll learn how to create in-app guidance to communicate with your customers.
View Course
40 Minutes
Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success
*Pendo Essentials for Mobile certification exam
Now that you've completed the courses, take the certification exam for Pendo Essentials for mobile. Upon passing, you'll be Pendo Essentials for Mobile certified!
View Course
Pendo Essentials for Web certification exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
50 Minutes
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
View Course
15 Minutes
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
View Course
20 Minutes
On-demand Courses
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
View Course
15 Minutes
On-demand Courses
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Product Roadmaps
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
View Course
15 Minutes