Pendo Academy

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Embark on your Pendo journey by exploring a comprehensive overview of resources, engaging in a live introductory product demo, and accessing a downloadable success-planning worksheet.

Supercharge your expertise, earn bragging rights, and propel your career to new heights with Pendo's certification offerings.

Whether you’re a seasoned pro or a curious learner, there’s something for everyone in our extensive catalog of on-demand courses, live-sessions, and certifications.

Join our live sessions led by product experts. Topics rotate and the catalog grows to reflect product updates. Can't make it live? Check out a recording.

Web apps Beginner Live Sessions

Pendo by persona

Gain specialized knowledge in using Pendo for specific personas or roles. Explore best practices and receive comprehensive guidance to maximize the platform's potential.

Web apps Beginner

Pendo by use case

Master Pendo for common business challenges like onboarding, product adoption, and more to maximize Pendo’s impact on your organization.

ワークフロー：複数アプリにまたがるプロセスを理解する

Adoptのワークフロー機能について学びます。

Guides for web apps: Communicate with your users

In this course, you'll learn how to create in-app guidance for your customers!

Guides Product Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Pendo Adoptとは

Pendo Adoptの概要とその効果をご紹介します。

Adoptのタグ付け：より良い意思決定のためのデータの取得方法

Adoptでタグ付けする方法を学びます。

Pendo for Product Managers

This course explores how product managers utilize Pendo for Increasing adoption, improving user sentiment, and knowing what to build.

Pendo Listen Product Mobile apps Web apps Pendo by Persona On-demand Courses Beginner Inspiration

Pendo Listen: Innovate on your products

Pendo Listen is a continuous discovery and validation platform designed to help you build what matters most to your customers.

Pendo Listen Product Validate On-demand Courses Pendo Administrator Roadmaps Listen

Improve customer health

This in-depth course will walk you through leveraging Pendo to assess and improve customer health.

customer success, improve customer health, use case

Analytics: Understand user behavior

Now that you've tagged features and pages, explore how your users use your app.

Analytics Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success

Adoptを使いこなす：ナビゲーション

Adoptの操作方法をご紹介します。

Paths: Understanding Behavior Patterns

Learn how to use Paths in Adopt

Learning and Development Analytics Product On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency

Adopt Guides: Communicating and Driving Behavior Change

Learn about the Guide building process in Adopt

Learning and Development Guides On-demand Courses Beginner Adopt IT Operations HR Change a business process Deliver employee onboarding and training

Acclimating to Adopt Navigation

Learn how to navigate Adopt

Learning and Development On-demand Courses Beginner Adopt IT Operations HR

Monthly Active Users (MAU)

Learn how to review your Monthly Active Users (MAUs) metric.

Visitor & Account Data Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup

Session Replay: Visualize user behavior

*Premium feature* See how users navigate your app with video analytics. This course will walk you through how to set up Session Replay and how you can leverage it for analytics.

Engineering Product Web apps On-demand Courses Pendo Administrator Marketing Customer Success Session Replay

Get ideas from Pendo's UX designers and researchers on how they leverage Pendo in their day-to-day.

Guides Validate Mobile apps Web apps On-demand Courses Design/UX Inspiration

Track Events overview

Learn about the common use cases for track events and the technical implementation required to use them in Pendo.

Analytics Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Engineer

Creating multi-page walkthrough guides

Learn two strategies for building guides that automatically advance as a user moves to a new page in your application.

Guides Product Web apps On-demand Courses Intermediate Beginner Pendo Administrator Marketing Customer Success

Establish a foundational data strategy

Learn how to establish a data strategy and framework that you can easily leverage across multiple product teams to establish a KPI scorecard aligned to your current key initiatives.

Mobile apps Web apps Live Sessions Pendo Administrator Inspiration

An Introduction to Adopt

Learn more about the features and benefits of Adopt.

Learning and Development On-demand Courses Beginner Adopt IT Operations HR SaaS management Employee analytics

Segments for guide targeting

Learn a better method to create a segment for guide targeting.

Guides Product Segments Mobile apps Web apps On-demand Courses Beginner Marketing

Setting Up Pendo Feedback

Getting Feedback set up? This is the best place to begin. Includes a series of detailed courses on installing and preparing Feedback for release

Pendo Administrator Collect customer feedback

Tagging Pages in Pendo with multiple Page rules

Learn how to tag pages with multiple rules and validate those page rules.

CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Tagging

Segments: When and why you should use them

Learn how to filter users for analytics and target users for guides.

Product Segments Web apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Getting Started with Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Get familiar with frequently used features.

Product On-demand Courses Beginner Pendo Administrator Collect customer feedback

セグメント：ユーザーを絞った分析やガイド表示の方法

ユーザーをフィルターして分析したり、ガイドを表示する方法をご紹介します。

セッションリプレイ：ユーザー行動の見える化

ユーザーの行動を動画で再現するセッションリプレイ機能。行動を視覚的に確認できることで、改善点の洗い出しや社内での投資への説得に活用できます。

ガイド：ユーザーとコミュニケーションする方法

プロダクト内でユーザーとコミュニケーションを図れるアプリ内ガイドを作りましょう。情報提供に便利なリソースセンターもご紹介します。

Pendoの基本：ここから始めましょう

Pendoを使い始めるにあたって必要な設定や主要機能をご紹介します。メタデータや除外リスト、ステージング環境について学べます。

インサイト：ユーザーデータを分析する

フィーチャーとページをタグ付けしたら、ユーザーがどのようにアプリを使っているかを分析してみましょう。

Salesforce integration

Learn how to set up the connection between Pendo and Salesforce.

Integrations Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator

Getting started with Pendo

Discover the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.

Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Setup

セグメント：ユーザーグループのフィルタと対象の絞り込み

重要機能であるセグメントの使い方について学びます。

Pendo for Marketing

Explore how marketers harness Pendo for customer advocacy and expansion. This course provides actionable real-world examples for implementation.

Web apps On-demand Courses Marketing Inspiration

Planning for success with Pendo

Take charge of your success! This course is a great starting point for those seeking an organized approach to solving business goals with Pendo.

Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Customer Success

Analytics for mobile applications

Now that you've tagged Features and Pages, explore how your users use your app.

Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success

Guides for mobile applications

In this course, you'll learn how to create in-app guidance to communicate with your customers.

Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Pendo Essentials 認定テスト

コースを視聴し終わったら、認定テストを受けましょう。合格するとPendo Essentials認定を受けられます。

Pendo Essentials for Web On-Demand

Learn best practices and fundamentals for using Pendo on your web-based applications with this collection of courses. Complete the exam at the end to become Pendo Essentials for Web certified!

HubSpot integration

Learn how to set up the connection between Pendo and HubSpot powered by Tray.io

Pendo for Operations

This course examines specific use cases around how users in operation roles can administer, govern, and leverage Pendo.

Pendo Administrator product operations, governance

Pendo Admin Certification

Learn what it takes to be a Pendo Admin. This course is designed to give you insight and direction of how to build and manage any Pendo subscription. Pass the exam to become Pendo Admin certified!

Mobile apps Web apps Certifications On-demand Courses Pendo Administrator Best Practices

Subscription architecture: Multi-app vs. multi-sub

Learn the differences between a multi-app subscription and multiple individual subscriptions.

Installation Mobile apps Web apps Pendo Administrator Setup

Analytics for Customer Success teams

Join us for a hands-on experience where you'll learn how to effectively leverage Pendo analytics as a Customer Success Manager

Analytics On-demand Courses Live Sessions Customer Success

Pendo workshop: Onboard and train users

Join us for a live in-depth session focused on using Pendo in onboarding. Walk away with concrete actions for upgrading your user onboarding experience.

Get started with Pendo for Mobile

Set up your Pendo subscription and learn what Pendo can do.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup

Adoptリソースセンター：情報のハブを作る

Adoptのリソースセンターについて学びます。

Adoptガイド：行動変化を促す方法

Adoptにおけるガイドの活用方法の基礎を学びます。

パス：行動パターンを理解する

Adoptのパス機能について学びます。

Adoptを始める：アプリケーションの追加

Adoptにアプリケーションを追加する方法を学びます。

ポートフォリオ概要機能：使用状況データに基づいて行動する

Adoptのポートフォリオ概要機能についてご紹介します。

Pendo API setup and endpoints

Learn how to get the most of the Pendo's APIs for reporting and analytics.

Integrations API Analytics Product Web apps Advanced On-demand Courses Pendo Administrator

Pendo workshop: Reduce support tickets

Join us for a live, in-depth session focused on using Pendo to streamline your support process.

Installing Pendo in multiple environments

Learn why and how to install Pendo in multiple environments (staging and production) and how to configure subscription and installation settings.

Installation Web apps On-demand Courses Beginner Pendo Administrator Engineer Setup

Multi-app best practices

Learn how to configure your Pendo installations to maximize the benefits of a multi-app Pendo subscription.

Installation Product Mobile apps Web apps On-demand Courses Beginner Pendo Administrator Setup

Identifying dynamic CSS selectors

Learn how to identify dynamic CSS selectors when using Pendo.

CSS Rules & Tagging Product On-demand Courses Intermediate Pendo Administrator

Activate guide steps on different pages

Learn how to configure a guide or walkthrough to start after the user has arrived on another page.

Pendo Essentials for Web certification exam

Just looking for the certification exam? If you're ready to test your Pendo knowledge, sign up here to become Pendo Essentials certified.

Tagging for web apps: The first step to analytics

Tagging is your way to get data from your app into Pendo. This course will be all about best practices, how-tos, and where you can see your data after you tag.

Product Web apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging

Orchestrate for web apps: Communicate with your users

In this course you'll learn how to utilize Orchestrate to send cross-channel messages.

Net Promoter Score (NPS)

This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction.

Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS

Pendo for Customer Success

Learn how Customer Success teams leverage Pendo to get the most out of their data.

Mobile apps Web apps Pendo by Persona On-demand Courses Beginner Customer Success Inspiration

Plan and innovate on my products

This in-depth course will walk you through leveraging Pendo to plan your product roadmap.

Adopt Tagging: Obtaining Data for Better Decision-Making

Learn how to start tagging your application in Adopt.

Learning and Development Engineering On-demand Courses Beginner Adopt IT Operations HR Tagging

Pendoカスタマーフォーラム日本版（2025年6月4日実施）

Pendoが四半期に一度実施するカスタマーフォーラムの録画です。弊社プロダクトに関する最新情報をご提供しています。

Improve conversion rates

This in-depth course will walk you through all the steps in how you can leverage Pendo to increase trial conversion rates.

trials, marketing, conversion

Pendo Essentials for Mobile On-Demand

Learn best practices and fundamentals for using Pendo on your mobile applications with this collection of courses. Complete the exam at the end to become Pendo Essentials for Mobile certified!

Mobile apps Certifications On-demand Courses

Tag your mobile application

Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging

Pendo for mobile catalog

If your mobile app is using Pendo's Codeless + Track Events solution SDK, then start here to begin learning how to get the most out of Pendo.

Mobile apps Engineer

Create segments to filter your users

A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.

Product Segments Mobile apps Pendo Administrator Customer Success

Guide and Go office hours

Struggling with a Pendo guide? Join Pendo CSMs for bi-weekly office hours to unblock you and answer questions about guides!

Pendoの基礎について学びます。受講後認定テストを受けるとPendo Essentials認定を受けられます。

6 モジュール

How to create impactful guides

Join us for a live, in-depth session focused on creating impactful Pendo guides. This session is great for beginners, or anyone looking to level-up their guides.

Guides Product Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success

Pendo Essentials for Workforce Apps

Learn how to use Pendo for employees to unlock the full potential of your workforce software, to boost employee productivity, and increase engagement. Complete the assessment to become Pendo Essentials for Workforce Apps certified!

Pendo for employees

Pendo hands-on: Dashboards

Join us for a hands-on learning experience focused on creating three essential dashboards to enhance your product's performance and user experience.

Analytics Product Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success

Pendo governance: Build, audit, update

Pendo Admins, join us for this session focused around best practices for implementing Pendo to your organization, conducting thorough audits of your subscription, and maintaining subscription health by removing outdated or unnecessary elements.

Mobile apps Web apps Live Sessions Pendo Administrator Setup

HubSpot双方向インテグレーション

PendoとHubSpotとの連携機能の概要と設定方法をご紹介します。

Pendo APIの設定とエンドポイント

PendoのAPIを使ってレポート作成や分析をさらにパワーアップする方法をご紹介します。

タグ付け：プロダクト分析への第一歩

タグ付けは、アプリのデータをPendoに送るために行うものです。このコースでは、タグ付けの方法やコツ、ベストプラクティスなどをご紹介します。

Using HTML and CSS with Pendo

Learn how Pendo uses HTML and CSS for feature tagging and guide targeting.

CSS Rules & Tagging Web apps Pendo Administrator

Adopt Resource Center: Creating a Hub of Information

Learn about the Resource Center in Adopt

Learning and Development On-demand Courses Intermediate Adopt IT Operations HR Change a business process Deliver employee onboarding and training

Roadmaps: Communicate your product direction

Learn about our Roadmaps product and how you can create one to align stakeholders on product decisions.

Pendo Listen Product Mobile apps Web apps On-demand Courses Beginner Communicate product roadmap Roadmaps Listen

Segments: Filtering and Focusing on User Groups

Learn about the power of segments and how to use it in Adopt

Learning and Development Segments On-demand Courses Beginner Adopt IT Operations HR SaaS management Change a business process Deliver employee onboarding and training Employee analytics

Anonymous visitors: Overview

Learn how to collect usage data and display guides for anonymous visitors.

Visitor & Account Data Product Mobile apps Web apps Beginner Pendo Administrator Setup

Installing Pendo Feedback with the snippet

Learn how to install Pendo Feedback via the Pendo installation snippet and add valuable context via visitor and account metadata.

Installation On-demand Courses Beginner Pendo Administrator Engineer Collect customer feedback

Creating a Roadmap with Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!

Product On-demand Courses

Getting Started with Adopt: Adding Applications

Learn how to add applications to Adopt.

Learning and Development On-demand Courses Beginner Adopt IT Operations HR

Tagging Features with dynamic CSS selectors

Learn best practices for tagging features using dynamic CSS, including starts-with, ends-with and contains rules.

CSS Rules & Tagging Product Web apps On-demand Courses Intermediate Pendo Administrator Tagging

Learn how to export Pendo data to your BI tools with Data Sync.

Integrations API Analytics Product Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator

Workflows: Understanding Cross-App Processes

Learn how to use Workflows and Journeys in Adopt

Learning and Development Analytics On-demand Courses Beginner Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency

Portfolio Overview: Acting on Usage Data

Learn how to use the Portfolio Overview feature in Adopt

Learning and Development Analytics On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency

Verifying your Pendo installation

Learn how to use your browser's developer tools to verify your Pendo installation.

Installation Web apps On-demand Courses Beginner Pendo Administrator Engineer

Avoiding & resolving ID collisions

Learn why globally unique identifiers are important for preventing visitor and account ID collisions, what problems ID collisions cause and how to resolve them.

Installation Visitor & Account Data Web apps On-demand Courses Beginner Pendo Administrator Setup

Previously recorded sessions

Watch past events on a variety of topics including: API, tagging, guides, analytics, and mobile.

Analytics Product Mobile apps Web apps On-demand Courses Beginner Live Sessions Pendo Administrator Customer Success Inspiration Support ticket deflection

New user overview

Join two live sessions for an entry-level overview of Pendo, and how to use it to achieve your goals.

Mobile apps Web apps Beginner Live Sessions Customer Success

Using Track Events

Learn how track events you have implemented can be used within Pendo for analytics and guide targeting.

Analytics Product Mobile apps Web apps On-demand Courses Intermediate Pendo Administrator Customer Success Engineer

Segment logic (and, or, not)

Learn how "and", "or", and negation rules are used in Pendo segment logic

Product Segments Mobile apps Web apps On-demand Courses Beginner

Onboard and train users

This in-depth course will walk you through all the steps in how you can leverage Pendo for your onboarding goals.

Guides Analytics Product Web apps On-demand Courses Pendo Administrator Customer Success Inspiration

Drive product adoption

Discover the most effective strategies for optimizing Pendo's impact on product adoption.

Mobile apps Web apps Pendo by Use Case Inspiration Feature adoption

Analytics for beginners

Join us for a live, in-depth learning experience focused around user analytics in Pendo.

Analytics Product Mobile apps Web apps Beginner Live Sessions Pendo Administrator Marketing Customer Success

*Pendo Essentials for Mobile certification exam

Now that you've completed the courses, take the certification exam for Pendo Essentials for mobile. Upon passing, you'll be Pendo Essentials for Mobile certified!

Introduction to Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.

On-demand Courses

Configuring Feedback Settings

With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.

Setting User Permissions and Inviting Team Members

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members

Installing Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.

On-demand Courses

Creating a Product Feedback Policy

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.

On-demand Courses

Creating a Roadmap

With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!

Product Roadmaps

Adding Past Requests Into Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback

Pendo Essentials for Web certification exam

Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.

Setting up Pendo

Discover the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.

On-demand Courses

Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.

Introduction to Pendo Essentials

Get oriented to the course structure and understand how the material prepares you for the certification exam.

Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.

Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.

Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.

Review all that you've learned and revisit certification exam specifics.

Get started with Pendo for Mobile

Set up your Pendo subscription and learn what Pendo can do.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup

Tag your mobile application

Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging

Net Promoter Score (NPS)

This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction.

Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS

Create segments to filter your users

A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.

Product Segments Mobile apps Pendo Administrator Customer Success

Guides for mobile applications

In this course, you'll learn how to create in-app guidance to communicate with your customers.

Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Analytics for mobile applications

Now that you've tagged Features and Pages, explore how your users use your app.

Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success

*Pendo Essentials for Mobile certification exam

Now that you've completed the courses, take the certification exam for Pendo Essentials for mobile. Upon passing, you'll be Pendo Essentials for Mobile certified!

Get started with Pendo for Mobile

Set up your Pendo subscription and learn what Pendo can do.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Setup

Create segments to filter your users

A segment is a filter that helps you choose which visitors to analyze in your reports and who you want to target with your guides.

Product Segments Mobile apps Pendo Administrator Customer Success

Tag your mobile application

Tagging is the first step to extracting analytics. This course will provide guidance on best practices, instructions on how to tag effectively, and where to access your data once it's tagged.

Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success Tagging

Guides for mobile applications

In this course, you'll learn how to create in-app guidance to communicate with your customers.

Guides Product Mobile apps On-demand Courses Beginner Pendo Administrator Marketing Customer Success

Net Promoter Score (NPS)

This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction.

Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS

Analytics for mobile applications

Now that you've tagged Features and Pages, explore how your users use your app.

Analytics Product Mobile apps On-demand Courses Beginner Pendo Administrator Customer Success

Introduction to Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.

On-demand Courses

Configuring Feedback Settings

With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.

Setting User Permissions and Inviting Team Members

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members

Installing Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.

On-demand Courses

Creating a Product Feedback Policy

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.

On-demand Courses

Creating a Roadmap

With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!

Product Roadmaps

Adding Past Requests Into Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback

Pendo Essentials 認定テスト

コースを視聴し終わったら、認定テストを受けましょう。合格するとPendo Essentials認定を受けられます。

タグ付け：プロダクト分析への第一歩

タグ付けは、アプリのデータをPendoに送るために行うものです。このコースでは、タグ付けの方法やコツ、ベストプラクティスなどをご紹介します。

ガイド：ユーザーとコミュニケーションする方法

プロダクト内でユーザーとコミュニケーションを図れるアプリ内ガイドを作りましょう。情報提供に便利なリソースセンターもご紹介します。

インサイト：ユーザーデータを分析する

フィーチャーとページをタグ付けしたら、ユーザーがどのようにアプリを使っているかを分析してみましょう。

Pendoの基本：ここから始めましょう

Pendoを使い始めるにあたって必要な設定や主要機能をご紹介します。メタデータや除外リスト、ステージング環境について学べます。

セグメント：ユーザーグループのフィルタと対象の絞り込み

重要機能であるセグメントの使い方について学びます。

Pendo Essentials for Web certification exam

Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.

Net Promoter Score (NPS)

This course is dedicated to the setup and insights for the Net Promoter Score (NPS) tool in Pendo. NPS is a common metric to gauge customer loyalty and overall user satisfaction.

Product Mobile apps Web apps On-demand Courses Pendo Administrator Customer Success NPS

Setting up Pendo

Discover the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.

On-demand Courses

Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.

Introduction to Pendo Essentials

Get oriented to the course structure and understand how the material prepares you for the certification exam.

Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.

Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.

Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.

Review all that you've learned and revisit certification exam specifics.

*Pendo Essentials for Mobile certification exam

Now that you've completed the courses, take the certification exam for Pendo Essentials for mobile. Upon passing, you'll be Pendo Essentials for Mobile certified!

Introduction to Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.

On-demand Courses

Configuring Feedback Settings

With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.

Setting User Permissions and Inviting Team Members

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members

Installing Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.

On-demand Courses

Creating a Product Feedback Policy

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.

On-demand Courses

Creating a Roadmap

With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!

Product Roadmaps

Adding Past Requests Into Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback

Pendo Essentials for Web certification exam

Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.

Setting up Pendo

Discover the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.

On-demand Courses

Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.

Introduction to Pendo Essentials

Get oriented to the course structure and understand how the material prepares you for the certification exam.

Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.

Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.

Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.

Review all that you've learned and revisit certification exam specifics.