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Introduction: What to expect
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Data analysis for UX
- Empathize
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Empathize: Collect behavioral insights
- Define
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Define the problem
- Ideate
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Ideate solutions
- Prototype and test solution
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Prototype and test
Pendo for UX
Get ideas from Pendo's UX designers and researchers on how they leverage Pendo in their day-to-day.
This course is designed to help UX teams get the most out of Pendo by using real examples of how Pendo's UX team uses Pendo.
By the end of this course, participants will be able to:
- Integrate Pendo effectively at each stage of the Design Thinking process.
- Interpret and apply both qualitative and quantitative data to enhance user experience.
- Accelerate the UX design process by making data-driven decisions.
- Continuously improve product designs based on user feedback and behavior analytics.
Who should attend?
This course is designed for UX designers and researchers, product managers, and any team members involved in designing and developing user-centric products.
Course Structure:
Introduction to Pendo: Overview of Pendo’s features and capabilities for UX teams
Empathize: Understanding your users with Pendo
Define: Leveraging data from Pendo to define user personas and problem statements
Ideate: Facilitating creative solutions
Prototype & Test: Rapid testing and validating designs through Pendo