Creating a Product Feedback Policy

Course 3 of 7 in Setting Up Pendo Feedback

With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.

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About this course

Feedback allows your users to make feature requests, see other's requests, set the priority of each submission, and see the progress of their requests. As a product leader, you get the chance to respond to the requests and set the feature development and roadmap priorities for your organization. Going through these steps require communications with customers so that you set expectations about the requests submitted. To optimize the process, we recommend creating a Product Feedback Policy.  

By the end of the course, you'll be able to:

  • Explain the purpose of a Product Feedback Policy
  • Describe the contents of a Product Feedback Policy
  • Reference the template to create a Product Feedback Policy

Click the "Start Course" button to begin.

About this course

Feedback allows your users to make feature requests, see other's requests, set the priority of each submission, and see the progress of their requests. As a product leader, you get the chance to respond to the requests and set the feature development and roadmap priorities for your organization. Going through these steps require communications with customers so that you set expectations about the requests submitted. To optimize the process, we recommend creating a Product Feedback Policy.  

By the end of the course, you'll be able to:

  • Explain the purpose of a Product Feedback Policy
  • Describe the contents of a Product Feedback Policy
  • Reference the template to create a Product Feedback Policy

Click the "Start Course" button to begin.