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1. Identify metrics for success
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2. Take action in Pendo
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3. Measure your impact
- Case studies
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How MineralTree uses Pendo to drive adoption (1:00)
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How NelNet uses Pendo to conquer the learning curve using guides (5:00)
Drive product adoption
Discover the most effective strategies for optimizing Pendo's impact on product adoption.
If you're taking this course, you're interested in gaining a deeper understanding of how to optimize product adoption using Pendo.
The course is structured into three key parts:
1) Identify metrics for success. Begin by defining your specific goals. This step is crucial to set up the right metrics that will allow you to accurately assess the success of your efforts..
2) Analyze your metrics. Using the metrics from Lesson 1, evaluate how your feature or product is performing without any guidance. Determine if it's already successful or if there's room for improvement. If improvement is needed, proceed to Lesson 3.
3) Drive adoption with in-app guides. In-app guides are effective tools to engage your users with new features or products. Different strategies may be needed depending on the type of release. Learn how "launch levels" can help you choose the most suitable approach, and explore real-life examples of successful guides.