- Governance
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Worksheet: Guide planning and launching
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Guide governance checklist
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Example: Customer messaging standards document
- How to
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Create a guide (14:20)
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Themes and layouts (6:05)
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Types of guide layouts
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Choose an activation method (5:00)
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Test your guide (3:15)
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Measure guide effectiveness: Metrics, goals, and experiments (9:20)
- Resource Center
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Resource Center overview (3:50)
- Embedded guides
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Embedded guides (4:05)
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Create embedded guides (3:40)
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Use case: Embedded guides + polls (3:50)
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Use case: Multi-step embedded guides (2:55)
- Practice
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Knowledge Check
