New user toolkit
New user toolkit
Embark on your Pendo journey by exploring a comprehensive overview of resources, engaging in a live introductory product demo, and accessing a downloadable success-planning worksheet.
Certifications
Certifications
Supercharge your expertise, earn bragging rights, and propel your career to new heights with Pendo's certification offerings.
All courses
All courses
Whether you’re a seasoned pro or a curious learner, there’s something for everyone in our extensive catalog of on-demand courses, live-sessions, and certifications.
Live sessions
Live sessions
Join our live sessions led by product experts. Topics rotate and the catalog grows to reflect product updates. Can't make it live? Check out a recording.
Engage Web Beginner Live Sessions
Pendo by persona
Pendo by persona
Gain specialized knowledge in using Pendo for specific personas or roles. Explore best practices and receive comprehensive guidance to maximize the platform's potential.
Engage Web Beginner
Pendo by use case
Pendo by use case
Master Pendo for common business challenges like onboarding, product adoption, and more to maximize Pendo’s impact on your organization.
ワークフロー:複数アプリにまたがるプロセスを理解する
ワークフロー:複数アプリにまたがるプロセスを理解する
Adoptのワークフロー機能について学びます。
View Course
3分
Monthly active users
Monthly active users
Learn how to review your Monthly Active Users (MAUs) metric.
View Course
18 minutes
Visitor & Account Data Product Engage Mobile Engage Web On-demand Courses Beginner Pendo Administrator Setup
Acclimating to Adopt Navigation
Acclimating to Adopt Navigation
Learn how to navigate Adopt
View Course
5 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR
Pendo Adoptとは
Pendo Adoptとは
Pendo Adoptの概要とその効果をご紹介します。
View Course
3分
Adoptのタグ付け:より良い意思決定のためのデータの取得方法
Adoptのタグ付け:より良い意思決定のためのデータの取得方法
Adoptでタグ付けする方法を学びます。
View Course
11分
Adoptを使いこなす:ナビゲーション
Adoptを使いこなす:ナビゲーション
Adoptの操作方法をご紹介します。
View Course
5分
Multi-app best practices
Multi-app best practices
Learn how to configure your Pendo installations to maximize the benefits of a multi-app Pendo subscription.
View Course
5 minutes
Installation Product Engage Mobile Engage Web On-demand Courses Beginner Pendo Administrator Setup
HubSpot双方向インテグレーション
HubSpot双方向インテグレーション
PendoとHubSpotとの連携機能の概要と設定方法をご紹介します。
View Course
12分
セグメント:ユーザーを絞った分析やガイド表示の方法
セグメント:ユーザーを絞った分析やガイド表示の方法
ユーザーをフィルターして分析したり、ガイドを表示する方法をご紹介します。
View Course
25分
セッションリプレイ:ユーザー行動の見える化
セッションリプレイ:ユーザー行動の見える化
ユーザーの行動を動画で再現するセッションリプレイ機能。行動を視覚的に確認できることで、改善点の洗い出しや社内での投資への説得に活用できます。
View Course
28分
タグ付け:プロダクト分析への第一歩
タグ付け:プロダクト分析への第一歩
タグ付けは、アプリのデータをPendoに送るために行うものです。このコースでは、タグ付けの方法やコツ、ベストプラクティスなどをご紹介します。
View Course
30分
Pendo Essentials 認定テスト
Pendo Essentials 認定テスト
コースを視聴し終わったら、認定テストを受けましょう。合格するとPendo Essentials認定を受けられます。
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ガイド:ユーザーとコミュニケーションする方法
ガイド:ユーザーとコミュニケーションする方法
プロダクト内でユーザーとコミュニケーションを図れるアプリ内ガイドを作りましょう。情報提供に便利なリソースセンターもご紹介します。
View Course
40分
Pendoの基本:ここから始めましょう
Pendoの基本:ここから始めましょう
Pendoを使い始めるにあたって必要な設定や主要機能をご紹介します。メタデータや除外リスト、ステージング環境について学べます。
View Course
20分
インサイト:ユーザーデータを分析する
インサイト:ユーザーデータを分析する
フィーチャーとページをタグ付けしたら、ユーザーがどのようにアプリを使っているかを分析してみましょう。
View Course
35分
Salesforce integration
Salesforce integration
Learn how to set up the connection between Pendo and Salesforce.
View Course
6 minutes
Integrations Engage Mobile Engage Web On-demand Courses Intermediate Pendo Administrator
Creating multi-page walkthrough guides
Creating multi-page walkthrough guides
Learn two strategies for building guides that automatically advance as a user moves to a new page in your application.
View Course
5 minutes
Guides Product Engage Web On-demand Courses Intermediate Beginner Pendo Administrator Marketing Customer Success
Pendo API setup and endpoints
Pendo API setup and endpoints
Learn how to get the most of the Pendo's APIs for reporting and analytics.
View Course
15 minutes
Integrations API Analytics Product Engage Web Advanced On-demand Courses Pendo Administrator
Track Events overview
Track Events overview
Learn about the common use cases for track events and the technical implementation required to use them in Pendo.
View Course
5 minutes
Analytics Engage Mobile Engage Web On-demand Courses Intermediate Pendo Administrator Customer Success Engineer
Installing Pendo in multiple environments
Installing Pendo in multiple environments
Learn why and how to install Pendo in multiple environments (staging and production) and how to configure subscription and installation settings.
View Course
7 minutes
Installation Engage Web On-demand Courses Beginner Pendo Administrator Engineer Setup
Pendo Admin Certification course
Pendo Admin Certification course
Learn what it takes to be a Pendo Admin. This course is designed to give you insight and direction of how to build and manage any Pendo subscription. Pass the exam to become Pendo Admin certified!
View Course
FREE
Engage Mobile Engage Web Certifications On-demand Courses Pendo Administrator Best Practices
セグメント:ユーザーグループのフィルタと対象の絞り込み
セグメント:ユーザーグループのフィルタと対象の絞り込み
重要機能であるセグメントの使い方について学びます。
View Course
4分
Roadmaps: Communicate your product direction
Roadmaps: Communicate your product direction
Learn about our Roadmaps product and how you can create one to align stakeholders on product decisions.
View Course
20 Minutes
Product Engage Mobile Engage Web On-demand Courses Beginner Communicate product roadmap Roadmaps
Pendo Essentials Certification Exam
Pendo Essentials Certification Exam
Just looking for the certification exam? If you're ready to test your Pendo knowledge, sign up here to become Pendo Essentials Certified.
$100
Session Replay: Visualize user behavior
Session Replay: Visualize user behavior
*Premium feature* See how users navigate your app with video analytics. This course will walk you through how to set up Session Replay and how you can leverage it for analytics.
View Course
28 minutes
Engineering Product Engage Web On-demand Courses Pendo Administrator Marketing Customer Success Session Replay
Tagging for web apps: The first step to analytics
Tagging for web apps: The first step to analytics
Tagging is your way to get data from your app into Pendo. This course will be all about best practices, how-tos, and where you can see your data after you tag.
View Course
30 Minutes
Product Engage Web On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Getting started with Pendo for employees
Getting started with Pendo for employees
Dive into Pendo use cases and best practices on set up. Learn about the very important metadata, Exclude list, and staging environment in the new UI.
View Course
Coming soon: Filtering and focusing on user groups with Segments
Coming soon: Filtering and focusing on user groups with Segments
View Course
coming-soon
Coming soon: Communicating and driving change with Guides
Coming soon: Communicating and driving change with Guides
View Course
coming-soon
Coming soon: Tagging to obtain data for better decision-making
Coming soon: Tagging to obtain data for better decision-making
View Course
coming-soon
Coming soon: Leveraging analytics to improve ROI
Coming soon: Leveraging analytics to improve ROI
View Course
coming-soon
Setting Up Pendo Feedback
Getting Feedback set up? This is the best place to begin. Includes a series of detailed courses on installing and preparing Feedback for release
View Course
7 Courses
Feedback Pendo Administrator Collect customer feedback
HubSpot integration
HubSpot integration
Learn how to set up the connection between Pendo and HubSpot powered by Tray.io
View Course
12 minutes
Integrations
Paths: Understanding Behavior Patterns
Paths: Understanding Behavior Patterns
Learn how to use Paths in Adopt
View Course
5 minutes
Learning and Development Analytics Product On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Tagging Pages in Pendo with multiple Page rules
Tagging Pages in Pendo with multiple Page rules
Learn how to tag pages with multiple rules and validate those page rules.
View Course
5 minutes
CSS Rules & Tagging Product Engage Web On-demand Courses Intermediate Pendo Administrator Customer Success Tagging
Subscription architecture: Multi-app vs. multi-sub
Subscription architecture: Multi-app vs. multi-sub
Learn the differences between a multi-app subscription and multiple individual subscriptions.
View Course
6 minutes
Installation Engage Mobile Engage Web Pendo Administrator Setup
Pendo for Marketing
Pendo for Marketing
Explore how marketers harness Pendo for customer advocacy and expansion. This course provides actionable real-world examples for implementation.
View Course
Engage Web On-demand Courses Marketing Inspiration
Segments for guide targeting
Segments for guide targeting
Learn a better method to create a segment for guide targeting.
View Course
3 minutes
Guides Product Segments Engage Mobile Engage Web On-demand Courses Beginner Marketing
Coming soon: Pendo for Customer Success
Coming soon: Pendo for Customer Success
Learn how Customer Success teams leverage Pendo to get the most out of their data.
View Course
coming-soon Engage Mobile Engage Web Pendo by Persona On-demand Courses Beginner Customer Success Inspiration
Pendo for mobile catalog
If your mobile app is using Pendo's Codeless + Track Events solution SDK, then start here to begin learning how to get the most out of Pendo.
View Course
5 Courses
Engage Mobile Engineer
Guides for web apps: Communicate with your users
Guides for web apps: Communicate with your users
In this course, you'll learn how to create in-app guidance for your customers! We'll also cover how the Resource Center can benefit you.
View Course
40 Minutes
Guides Product Engage Web On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Getting Started with Feedback
Getting Started with Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Get familiar with frequently used features.
View Course
20 Minutes
Feedback Product On-demand Courses Beginner Pendo Administrator Collect customer feedback
Pendo hands on: Guides
Pendo hands on: Guides
Join us for a hands-on learning experience focused on creating and managing Pendo guides. This session is great for beginners.
View Course
Guides Product Engage Web Beginner Live Sessions Pendo Administrator Marketing Customer Success
Adopt Guides: Communicating and Driving Behavior Change
Adopt Guides: Communicating and Driving Behavior Change
Learn about the Guide building process in Adopt
View Course
8 minutes
Learning and Development Guides On-demand Courses Beginner Adopt IT Operations HR Change a business process Deliver employee onboarding and training
Identifying dynamic CSS selectors
Identifying dynamic CSS selectors
Learn how to identify dynamic CSS selectors when using Pendo.
View Course
3 minutes
CSS Rules & Tagging Product On-demand Courses Intermediate Pendo Administrator
Segments: When and why you should use them
Segments: When and why you should use them
Learn how to filter users for analytics and target users for guides.
View Course
25 Minutes
Product Segments Engage Web On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Analytics: Dive into your user data
Analytics: Dive into your user data
Now that you've tagged features and pages, explore how your users use your app.
View Course
35 Minutes
Analytics Product Engage Web On-demand Courses Beginner Pendo Administrator Customer Success
Adopt Tagging: Obtaining Data for Better Decision-Making
Adopt Tagging: Obtaining Data for Better Decision-Making
Learn how to start tagging your application in Adopt.
View Course
11 minutes
Learning and Development Engineering On-demand Courses Beginner Adopt IT Operations HR Tagging
Guides for mobile apps: Communicate with your users
Guides for mobile apps: Communicate with your users
In this course, you'll learn how to create in-app guidance for your customers.
View Course
40 Minutes
Guides Product Engage Mobile On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Coming soon: Pendo for Product
Coming soon: Pendo for Product
This course explores how product teams utilize Pendo for promoting features, user onboarding, and deflecting support tickets.
View Course
coming-soon Product Engage Mobile Engage Web Pendo by Persona On-demand Courses Beginner Inspiration
Adoptリソースセンター:情報のハブを作る
Adoptリソースセンター:情報のハブを作る
Adoptのリソースセンターについて学びます。
View Course
5分
Adoptガイド:行動変化を促す方法
Adoptガイド:行動変化を促す方法
Adoptにおけるガイドの活用方法の基礎を学びます。
View Course
5分
パス:行動パターンを理解する
パス:行動パターンを理解する
Adoptのパス機能について学びます。
View Course
5分
Adoptを始める:アプリケーションの追加
Adoptを始める:アプリケーションの追加
Adoptにアプリケーションを追加する方法を学びます。
View Course
5分
ポートフォリオ概要機能:使用状況データに基づいて行動する
ポートフォリオ概要機能:使用状況データに基づいて行動する
Adoptのポートフォリオ概要機能についてご紹介します。
View Course
6分
Mobile analytics: Dive into your user data
Mobile analytics: Dive into your user data
Now that you've tagged Features and Pages, explore how your users use your app.
View Course
35 Minutes
Analytics Product Engage Mobile On-demand Courses Beginner Pendo Administrator Customer Success
Pendoカスタマーフォーラム日本版(2023年9月15日公開)
Pendoカスタマーフォーラム日本版(2023年9月15日公開)
Pendoが四半期に一度実施するカスタマーフォーラムの録画です。弊社プロダクトに関する最新情報をご提供しています。
View Course
Using HTML and CSS with Pendo
Using HTML and CSS with Pendo
Learn how Pendo uses HTML and CSS for feature tagging and guide targeting.
View Course
5 minutes
CSS Rules & Tagging Engage Web Pendo Administrator
Getting started with Pendo for mobile
Getting started with Pendo for mobile
Dive into the best ways to set up your Pendo subscription, and learn what Pendo can do.
View Course
20 Minutes
Product Engage Mobile On-demand Courses Beginner Pendo Administrator Customer Success Setup
An Introduction to Adopt
An Introduction to Adopt
Learn more about the features and benefits of Adopt.
View Course
3 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR SaaS management Employee analytics
Adopt Resource Center: Creating a Hub of Information
Adopt Resource Center: Creating a Hub of Information
Learn about the Resource Center in Adopt
View Course
5 minutes
Learning and Development On-demand Courses Intermediate Adopt IT Operations HR Change a business process Deliver employee onboarding and training
Segments: Filtering and Focusing on User Groups
Segments: Filtering and Focusing on User Groups
Learn about the power of segments and how to use it in Adopt
View Course
4 minutes
Learning and Development Segments On-demand Courses Beginner Adopt IT Operations HR SaaS management Change a business process Deliver employee onboarding and training Employee analytics
Anonymous visitors: Overview
Anonymous visitors: Overview
Learn how to collect usage data and display guides for anonymous visitors.
View Course
6 minutes
Visitor & Account Data Product Engage Mobile Engage Web Beginner Pendo Administrator Setup
Installing Pendo Feedback with the snippet
Installing Pendo Feedback with the snippet
Learn how to install Pendo Feedback via the Pendo installation snippet and add valuable context via visitor and account metadata.
View Course
4 minutes
Installation Feedback On-demand Courses Beginner Pendo Administrator Engineer Collect customer feedback
Segments for mobile: Filter your users
Segments for mobile: Filter your users
Learn how to filter users for analytics and target users for guides
View Course
25 Minutes
Product Segments Engage Mobile Pendo Administrator Customer Success
Creating a Roadmap with Feedback
Creating a Roadmap with Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Feedback Product On-demand Courses
Validate: Get feedback on your product ideas
Validate: Get feedback on your product ideas
Learn how to use Validate to prioritize the right product investments with confidence and save valuable resources in developing a new product or feature
View Course
25 Minutes
Product Validate Engage Web On-demand Courses Beginner Pendo Administrator Customer Success
Getting Started with Adopt: Adding Applications
Getting Started with Adopt: Adding Applications
Learn how to add applications to Adopt.
View Course
5 minutes
Learning and Development On-demand Courses Beginner Adopt IT Operations HR
Tagging Features with dynamic CSS selectors
Tagging Features with dynamic CSS selectors
Learn best practices for tagging features using dynamic CSS, including starts-with, ends-with and contains rules.
View Course
5 minutes
CSS Rules & Tagging Product Engage Web On-demand Courses Intermediate Pendo Administrator Tagging
Data Sync
Data Sync
Learn how to export Pendo data to your BI tools with Data Sync.
View Course
12 minutes
Integrations API Analytics Product Engage Mobile Engage Web On-demand Courses Intermediate Pendo Administrator
Workflows: Understanding Cross-App Processes
Workflows: Understanding Cross-App Processes
Learn how to use Workflows and Journeys in Adopt
View Course
5 minutes
Learning and Development Analytics On-demand Courses Beginner Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Portfolio Overview: Acting on Usage Data
Portfolio Overview: Acting on Usage Data
Learn how to use the Portfolio Overview feature in Adopt
View Course
6 minutes
Learning and Development Analytics On-demand Courses Adopt IT Operations HR SaaS management Manage SaaS portfolio Employee analytics Drive employee efficiency
Verifying your Pendo installation
Verifying your Pendo installation
Learn how to use your browser's developer tools to verify your Pendo installation.
View Course
4 minutes
Installation Engage Web On-demand Courses Beginner Pendo Administrator Engineer
Avoiding & resolving ID collisions
Avoiding & resolving ID collisions
Learn why globally unique identifiers are important for preventing visitor and account ID collisions, what problems ID collisions cause and how to resolve them.
View Course
5 minutes
Installation Visitor & Account Data Engage Web On-demand Courses Beginner Pendo Administrator Setup
Previously recorded sessions
Previously recorded sessions
Watch past events on a variety of topics including: API, tagging, guides, analytics, mobile, and customer forums.
View Course
Analytics Product Engage Mobile Engage Web On-demand Courses Beginner Live Sessions Pendo Administrator Customer Success Inspiration Support ticket deflection
Planning for success with Pendo
Planning for success with Pendo
Take charge of your success! This course is a great starting point for those seeking an organized approach to solving business goals with Pendo.
View Course
FREE
Engage Mobile Engage Web On-demand Courses Beginner Pendo Administrator Customer Success
New user overview
New user overview
Join two live sessions for an entry-level overview of Pendo, and how to use it to achieve your goals.
View Course
Engage Mobile Engage Web Beginner Live Sessions Customer Success
Getting started with Pendo
Getting started with Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
View Course
20 Minutes
Product Engage Web On-demand Courses Beginner Pendo Administrator Customer Success Setup
Pendo Essentials On-Demand
Getting started with Pendo? This is the best place to begin. Includes self-paced training materials and access to the Certification Exam.
$200
8 Modules
Using Track Events
Using Track Events
Learn how track events you have implemented can be used within Pendo for analytics and guide targeting.
View Course
5 minutes
Analytics Product Engage Mobile Engage Web On-demand Courses Intermediate Pendo Administrator Customer Success Engineer
Segment logic (and, or, not)
Segment logic (and, or, not)
Learn how "and", "or", and negation rules are used in Pendo segment logic
View Course
6 minutes
Product Segments Engage Mobile Engage Web On-demand Courses Beginner
Onboard users at scale
Onboard users at scale
This in-depth course will walk you through all the steps in how you can leverage Pendo for your onboarding goals.
View Course
Guides Analytics Product Engage Web On-demand Courses Pendo Administrator Customer Success Inspiration
Increase product adoption
Increase product adoption
Discover the most effective strategies for optimizing Pendo's impact on product adoption for your applications.
View Course
Engage Mobile Engage Web Pendo by Use Case Inspiration Feature adoption
Tagging for mobile apps: The first step to analytics
Tagging for mobile apps: The first step to analytics
Tagging is your way to get data from your app into Pendo. This course will be all about best practices, how-tos, and where you can see your data after you tag.
View Course
30 Minutes
Product Engage Mobile On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Pendo hands on: Analytics for Customer Success teams
Pendo hands on: Analytics for Customer Success teams
Join us for a hands-on experience where you'll learn how to effectively leverage Pendo analytics as a Customer Success Manager
View Course
Analytics On-demand Courses Live Sessions Customer Success
Pendo hands on: Dashboards
Pendo hands on: Dashboards
Join us for a hands-on learning experience focused on creating three essential dashboards to enhance your product's performance and user experience.
View Course
Analytics Product Engage Mobile Engage Web Beginner Live Sessions Pendo Administrator Marketing Customer Success
Pendo hands on: Analytics
Pendo hands on: Analytics
Join us for a hands-on learning experience focused around user analytics.
View Course
Analytics Product Engage Mobile Engage Web Beginner Live Sessions Pendo Administrator Marketing Customer Success
Introduction to Feedback
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Configuring Feedback Settings
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Setting User Permissions and Inviting Team Members
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
View Course
15 Minutes
Installing Feedback
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
View Course
20 Minutes
On-demand Courses
Creating a Product Feedback Policy
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
View Course
15 Minutes
On-demand Courses
Creating a Roadmap
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Product Roadmaps
Adding Past Requests Into Feedback
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
View Course
15 Minutes
Pendo Essentials Certification Exam
Pendo Essentials Certification Exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Setting up Pendo
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
Guides
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Introduction to Pendo Essentials
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Tagging
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Segments
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Analytics
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
35 Minutes
What's next?
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Introduction to Feedback
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Configuring Feedback Settings
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Setting User Permissions and Inviting Team Members
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
View Course
15 Minutes
Installing Feedback
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
View Course
20 Minutes
On-demand Courses
Creating a Product Feedback Policy
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
View Course
15 Minutes
On-demand Courses
Creating a Roadmap
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
View Course
20 Minutes
Product Roadmaps
Adding Past Requests Into Feedback
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
View Course
15 Minutes
Getting started with Pendo for mobile
Getting started with Pendo for mobile
Dive into the best ways to set up your Pendo subscription, and learn what Pendo can do.
View Course
20 Minutes
Product Engage Mobile On-demand Courses Beginner Pendo Administrator Customer Success Setup
Tagging for mobile apps: The first step to analytics
Tagging for mobile apps: The first step to analytics
Tagging is your way to get data from your app into Pendo. This course will be all about best practices, how-tos, and where you can see your data after you tag.
View Course
30 Minutes
Product Engage Mobile On-demand Courses Beginner Pendo Administrator Customer Success Tagging
Segments for mobile: Filter your users
Segments for mobile: Filter your users
Learn how to filter users for analytics and target users for guides
View Course
25 Minutes
Product Segments Engage Mobile Pendo Administrator Customer Success
Guides for mobile apps: Communicate with your users
Guides for mobile apps: Communicate with your users
In this course, you'll learn how to create in-app guidance for your customers.
View Course
40 Minutes
Guides Product Engage Mobile On-demand Courses Beginner Pendo Administrator Marketing Customer Success
Mobile analytics: Dive into your user data
Mobile analytics: Dive into your user data
Now that you've tagged Features and Pages, explore how your users use your app.
View Course
35 Minutes
Analytics Product Engage Mobile On-demand Courses Beginner Pendo Administrator Customer Success
Pendo Essentials Certification Exam
Pendo Essentials Certification Exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Setting up Pendo
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
Guides
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Introduction to Pendo Essentials
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Tagging
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Segments
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Analytics
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
35 Minutes
What's next?
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes
Introduction to Feedback
Introduction to Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about an introduction to Feedback.
View Course
10 Minutes
On-demand Courses
Configuring Feedback Settings
Configuring Feedback Settings
With Feedback, companies make data-informed decisions about what to build in their products. Learn about configuring the settings within Feedback.
View Course
20 Minutes
Setting User Permissions and Inviting Team Members
Setting User Permissions and Inviting Team Members
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the roles and permissions to invite your internal team members
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15 Minutes
Installing Feedback
Installing Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the installation process to enable Feedback.
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20 Minutes
On-demand Courses
Creating a Product Feedback Policy
Creating a Product Feedback Policy
With Feedback, companies make data-informed decisions about what to build in their products. Learn about the Product Feedback Policy document.
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15 Minutes
On-demand Courses
Creating a Roadmap
Creating a Roadmap
With Feedback, companies make data-informed decisions about what to build in their products. Learn about our new Roadmap feature and how to create one!
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20 Minutes
Product Roadmaps
Adding Past Requests Into Feedback
Adding Past Requests Into Feedback
With Feedback, companies make data-informed decisions about what to build in their products. Learn about adding a request backlog or list into Feedback
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15 Minutes
Pendo Essentials Certification Exam
Pendo Essentials Certification Exam
Now that you've completed Pendo Essentials, you should be ready to test your Pendo knowledge.
Setting up Pendo
Setting up Pendo
Dive into the best ways to set up your Pendo subscription. Learn about the very important metadata, Exclude list, and Staging environment setup.
30 Minutes
On-demand Courses
Guides
Guides
Guides allow you to assist users where they need it most. Learn how to create in-app guidance and use the Resource Center.
40 Minutes
Introduction to Pendo Essentials
Introduction to Pendo Essentials
Get oriented to the course structure and understand how the material prepares you for the certification exam.
5 Minutes
Tagging
Tagging
Tagging is the way to get data from your app into Pendo. Learn best practices and how-tos, plus where you can see your data after you tag.
40 Minutes
Segments
Segments
Segments allow you to filter users for analytics and target users for guides. Learn the tactical steps for setting them up.
25 Minutes
Analytics
Analytics
Analytics illustrate how visitors use your app. Now that you've tagged features and pages, you're ready to gain insights based on analysis.
35 Minutes
What's next?
What's next?
Review all that you've learned and revisit certification exam specifics.
5 Minutes